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APPOINTMENTS 

IT IS POSSIBLE THAT YOUR PROBLEM COULD BE DEALT WITH BY TALKING TO THE DOCTOR OR A TRIAGE NURSE ON THE TELEPHONE SO PLEASE MENTION THIS WHEN YOU SPEAK TO THE RECEPTIONIST.   PLEASE HELP BY DISCUSSING YOUR PROBLEM WITH THEM.

IF YOU REQUIRE AN APPOINTMENT FOR ANY MENTAL HEALTH RELATED ISSUE, INCLUDING ANXIETY, DEPRESSION AND LOW MOOD.  PLEASE ASK FOR AN APPOINTMENT WITH OUR MENTAL HEALTH NURSE.

IF YOU ARE CALLING BECAUSE OF BACK OR JOINT PAIN PLEASE LET THE RECEPTIONIST KNOW SO AN APPOINTMENT CAN BE MADE FOR YOU WITH OUR PHYSIOTHERAPIST.
THANK YOU FROM THE DOCTORS AT WESTROP SURGERY

WHY DOES THE RECEPTIONIST NEED TO ASK WHAT'S WRONG WITH ME?

Reception information 

 

Home Visits

Doctor's bagIf possible please try to telephone reception before 11am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

 
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