Opening HoursSURGERY OPENING HOURS

WESTROP SURGERY OPENING HOURS

Monday to Friday 8.15am - 6.15pm

Changes to surgery sessions from 1st September 2008

This surgery will be offering late evening additional sessions for pre-booked routine appointments only

To book or cancel these appointments, you must telephone the surgery between Monday – Friday, 0830-1830hrs.

The new sessions will be held at the following times:

Tuesday 1830 – 1945 – 1 GP on duty
Thursday 1830 – 1945 – 2 GPs on duty

Urgent health problems will continue to be dealt with by the Out of Hours Service after 1830 who can be contacted in the usual way by telephoning the surgery number then your call will be automatically transferred to the Out Of Hours service.

Each appointment is for one person only. Please ask for a longer appointment if you need more time.

Please cancel your appointment as soon as possible if you know you cannot attend so we can offer it to some one else.

Please do not call for routine matters before 8.30am as your call will be diverted to an answering service and you will have to call again once the surgery opens.

PLEASE NOTE:

The surgery is no longer open on Saturday mornings for Emergency appointments & for the collection of prescriptions. If you request a prescription to be collected from the surgery in the same week it must be collected by 6.15pm on the Friday of that week.

Apppointments

Appointments can be made either by telephone or in person at reception. Please make it clear if your problem needs urgent attention. We request that making routine appointments and enquiries is left until after 11.30am.

Important

For Emergencies you should attend the Accident & Emergency Department of your local hospital or dial 999: an emergency is a critical or life-threatening situation, and includes things like: chest pain or suspected heart attack, head injury, severe loss of blood, severe breathing difficulties, loss of consciousness, deep wounds, suspected broken bones.

BLUNSDON BRANCH SURGERY OPENING HOURS

Monday Dr Miles 3.00 - 5.00 Reception 2.45 - 6.15
Tuesday Dr Frost 9.00 - 11.00 Reception 9.00 - 12.15
Wednesday Dr Barnes 4.00 - 6.00 Reception 3.00 - 6.30
Thursday Dr Metcalfe 9.00 - 11.00 Reception 9.00 - 12.15
Friday Dr Lloyd 9.00 - 11.00 Reception 9.00 - 12.15

Changes to surgery sessions from 1st September 2008

This surgery will be offering late evening additional sessions for pre-booked routine appointments only

To book or cancel these appointments, you must telephone the during normal surgery times

The new sessions will be held at the following times:

Wednesday 18.30 – 19.30

Urgent health problems will continue to be dealt with by the Out of Hours Service after 1830 who can be contacted in the usual way by telephoning the Westrop Surgery number 01793 762218 then your call will be automatically transferred to the Out Of Hours service.

Important

For Emergencies you should attend the Accident & Emergency Department of your local hospital or dial 999: an emergency is a critical or life-threatening situation, and includes things like: chest pain or suspected heart attack, head injury, severe loss of blood, severe breathing difficulties, loss of consciousness, deep wounds, suspected broken bones.

All other surgery times remain the same

Reception available

Tuesday, Thursday, Friday 9.00am–12.15pm
Monday 3.00pm-6.15pm
Wednesday 3.00pm-6.30pm

Appointments

We run an appointments system. Please telephone 01793 721254 between 2pm and 5.30pm Mondays, 2pm and 6pm Wednesdays and between 9am and 12 noon Tuesdays, Thursdays and Fridays to make an appointment or call in person during opening hours.

Outside these hours and in an emergency please contact Westrop Surgery 01793 762218.

EMERGENCIES (Including Blunsdon Patients)

8.00am to 6.30pm Monday to Friday
TELEPHONE 01793 762218

OUT OF THESE HOURS

If you call the above number your call will be forwarded to the Out of Hours Service or you can call them directly on 01793 541111

HOME VISITS

If you are too ill or physically unable to come to the surgery please request a home visit before 11.00am as this enables the Doctors to plan their rounds. Urgent/Emergency calls and those after 11.00 am will be dealt with by the Duty Doctor.

OUT OF HOURS SERVICE
(provided by Swindon PCT out of hours medical centre)

PLEASE TELEPHONE: 01793 762218 or 01793 541111

Calls out of normal working hours should be for URGENT matters that cannot wait until the surgery is next open

.

Swindon Primary Care Trust Out of Hours Service is now responsible for the provision of medical cover outside of normal surgery opening times.

There is a dedicated team of Doctors & Nurses currently based at The Clover Centre, Great Western Hospital, Swindon who aim to provide a high quality, efficient service.

Depending on the nature of the problem you may be given advice over the telephone, asked to attend the Out of Hours Medical Centre, or when necessary a home visit arranged.

OTHER HELP IN AND OUT OF HOURS

THE SWINDON NHS WALK-IN CENTRE

This operates from: SWINDON HEALTH CENTRE, Carfax Street, Swindon. OPEN 7am to 6pm Monday to Friday & 7am to 5pm Weekends & Bank Holidays.

Services:

(The Clover Centre (detailed above) can provide similar services out of these hours but to avoid delay it is better to phone them in advance)

NHS DIRECT

TELEPHONE: 0845 4647

This is a 24 hour telephone service staffed by nurses which provides advice on many health matters and aspects of the NHS. The web site is a useful resource : www.nhsdirect.nhs.uk